Our Guarantee

Live Life PROVENCE Word of Honor

We pledge that you will be 100% satisfied with the merchandise we sell from our website.

In the event that you need to return merchandise before 15 days from the date of your purchase, you will need to have your receipt in order to receive your money back in the form of your original payment.

Please review our Returns and Exchanges Policy for further details.

WE GUARANTEE LOWER PRICES EVERYDAY PROGRAM

Live Life PROVENCE assures that during your shopping experience, you know that your purchase is guaranteed for the lowest price. If you encounter the exact same item as us and we will offer that same price. This will not include the shipping, handling or taxes.

GUIDELINES:

- We will match prices from any online competitor’s website, only in the USA market.
- Upon contacting us for a price match, please provide competitor’s website URL and item number.
- We will honor a price match in comparison to any valid online website with the same item. In order for it to be same, it must be identical in product title, color, size, design, and brand.
- On the competitor’s website, as well as ours, the item must be in-stock and the purchased item must be unused.
- Prices online must be verifiable via the competitor’s website.
- The competitor’s price is only considered prior to any shipping, handling or taxes.
- If two or more items are purchased, Live Life PROVENCE will limit the price match to only two of those items.
- Life Life PROVENCE reserves the right to remove or modify at any time without notice, the price matches, and decisions are solely dependent upon Live Life PROVENCE.

WE WILL NOT MATCH PRICES FOR:

- Products in retail stores
- Purchase one, get one free promotions
- Sales for Business closings
- Any errors made in advertisements or on websites
- Products that require a separate purchase in order to get the advertised price
- Products that are advertised as “free” with purchase (including gift cards)
- Any sales with percentage off; example “All caps – 50%”
- Cyber-Monday / Black Friday-related sales
- Pricing online that shows being limited to one day or less
- Proprietary prices displayed or advertised only after buyer logs into the website
- Any products that are listed with quantities having limited availability
- Competitor’s coupon/discount codes
- Sales-tax offers

Contact our Customer Care Team at customercare@livelifeprovence.com with the competitor’s website URL and item number ready.

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